Effective date: September 28, 2026
Sanustan operates this website. This policy explains what information we collect from visitors to the site, how we use it, and the choices you have.
Health information you provide to us as a patient is governed by our Notice of Privacy Practices, not by this policy. If you are a patient, please read that notice as well.
1. INFORMATION WE COLLECT
Information you give us. When you book an appointment, request a consultation, complete a contact form, subscribe to our newsletter or purchase a service, we collect the information you provide, which may include your name, email address, telephone number, postal address, and payment information.
Information collected automatically. When you visit the site we and our service providers may collect your IP address, browser type and version, device type and operating system, the pages you view, the time and date of your visit, the site you came from, and similar technical information. This is collected through cookies and comparable technologies.
Information from third parties. Where you reach us through an advertisement or a referral, we may receive limited information from that source about how you arrived.
2. HOW WE USE INFORMATION
We use the information we collect to respond to your enquiries, to schedule and deliver services, to process payment, to send you information you have asked for, to operate and improve the site, to understand how the site is used, to comply with law, and to protect the security of the site and of our users.
3. COOKIES AND SIMILAR TECHNOLOGIES
The site uses cookies to keep the site working, to remember your preferences and to measure how the site is used. You can set your browser to refuse cookies or to alert you when a cookie is set. Parts of the site may not work correctly if you refuse cookies.
4. THIRD PARTIES WITH WHOM WE SHARE INFORMATION
We share information with service providers who perform functions on our behalf, and only to the extent necessary for them to perform those functions. These currently include:
OptiMantra and Acuity Scheduling provide appointment booking and reminders. Our website hosting provider supports delivery of this site.
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
We may disclose information where the law requires it, in response to lawful legal process, to protect the rights, property or safety of any person, or in connection with a sale or transfer of the business.
5. THIRD PARTIES TRACKING ACROSS SITES
We do not permit third parties to collect personally identifiable information about your online activities over time and across different websites when you use this site.
6. DO NOT TRACK SIGNALS
We honour Do Not Track signals and do not track visitors who have a Do Not Track browser mechanism in place.
7. REVIEWING AND CHANGING YOUR INFORMATION
You may review, correct or ask us to delete the personal information we hold about you by writing to us at the address in section 12. We will respond within a reasonable time. Where we are required by law or by professional obligation to retain information, we will tell you so and explain why.
You may unsubscribe from marketing emails at any time using the link in any such email, or by contacting us.
8. SECURITY
We use reasonable administrative, technical and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. CHILDREN
The site is not directed to children under 13 and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. LINKS TO OTHER SITES
The site may link to sites we do not operate. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.
11. CHANGES TO THIS POLICY
We may update this policy. When we do, we will revise the effective date at the top and post the updated policy on this page. Where changes are material we will make that clear on the site. Please check this page periodically.
12. HOW TO CONTACT US
Sanustan info@sanustan.com (628) 345-0108
